Lifecycle Support & RMA Management
Support that continues beyond deployment.
Our job doesn't end when your product ships. Bold Data provides full lifecycle and RMA support, helping you maintain high uptime and a great customer experience even after deployment.
We take on the burden of managing returns, repairs, and end-of-life services, so your team can stay focused on growth.
Lifecycle Services:
- RMA processing, repair, and return logistics
- Advanced replacement programs for mission-critical systems
- Field-replaceable unit (FRU) tracking and dispatch
- Refurbishment, reimaging, and re-certification of returned products
- Environmentally responsible end-of-life recycling and secure disposal
Customer Benefits:
- Clear SLAs and tracking of all RMA requests
- Reduced downtime and improved customer loyalty
- Less operational overhead for your internal support teams
We're here to keep your systems—and your customers—running at peak performance, even when something goes wrong.